Metro Detroit, MI, US
Summary
As Founder & Owner, strategically led all aspects of Dry Pros, a comprehensive fire and water restoration company, driving business growth and operational excellence across Macomb and Oakland Counties.
Highlights
Orchestrated the launch and growth of Dry Pros, establishing a leading restoration service provider in Macomb and Oakland Counties.
Managed and mentored a dedicated team of 5 restoration professionals, fostering a high-performance culture focused on safety, efficiency, and exceptional client satisfaction, resulting in [X]% client retention.
Developed and implemented robust operational protocols for emergency response, project management, and quality control, which improved project completion times.
Cultivated strong relationships with insurance adjusters, property managers, and local communities.